This Privacy Policy explains how iccwin collects, processes, stores, and protects the personal information of players and visitors on the iccwin Platform. Your privacy is a core commitment, not an afterthought.
iccwin ("we", "us", "our") operates the online sports betting and casino platform available at iccwin.biz (the "Platform"). This Privacy Policy describes how iccwin collects, uses, discloses, stores, and safeguards personal data relating to individuals who register for an account, place bets, use casino services, interact with our wallet, or otherwise visit and use the Platform.
By accessing the iccwin Platform, registering an account, or otherwise using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy forms part of the overall legal framework governing your use of iccwin, alongside the Terms and Conditions and the Responsible Gaming Policy.
iccwin is committed to protecting the privacy and personal data of all users. We apply industry-standard security measures and follow responsible data handling practices throughout the data lifecycle — from collection through to deletion.
For the purposes of this Privacy Policy, iccwin acts as the data controller in respect of personal data collected from users of the Platform. As data controller, iccwin determines the purposes for which personal data is processed and the manner in which such processing is carried out.
Where iccwin engages third-party service providers — including payment processors, identity verification providers, and game studio operators — those parties may act as data processors on behalf of iccwin, processing personal data strictly in accordance with iccwin's instructions and applicable data protection obligations.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data, please contact our support team using the contact details set out in Section 15 of this Policy.
iccwin collects personal data in the following categories. Not all categories apply to every user — the specific data collected depends on the services you use and the information you voluntarily provide.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, national ID or passport number | Yes — for account registration and KYC verification |
| Contact Data | Registered Bangladesh mobile number, email address | Yes — for account access and OTP verification |
| Financial Data | bKash / Nagad / Rocket account number, bank account details, transaction history, deposit and withdrawal records | Yes — for payment processing and AML compliance |
| Betting & Gaming Data | Bet history, wager amounts, game session logs, win/loss records, bonus usage | Yes — for service delivery and responsible gaming |
| Technical Data | IP address, browser type and version, device type, operating system, session timestamps, referral URL | Collected automatically on Platform access |
| Communications Data | Support chat transcripts, email correspondence, WhatsApp messages to support | Collected when you contact support |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, preferred contact channel | Only if you opt in to marketing |
iccwin collects personal data through several channels depending on the nature of your interaction with the Platform:
iccwin processes personal data for the following specific, legitimate purposes:
iccwin processes personal data on the following legal grounds depending on the category of data and the purpose of processing:
iccwin does not sell, rent, or trade personal data to third parties for their own marketing purposes. Personal data may be shared with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual protections:
iccwin retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity and KYC documents | 5 years after account closure | AML legal obligation |
| Transaction and financial records | 5 years after transaction date | Financial record-keeping and AML compliance |
| Betting and gaming history | 3 years after account closure | Dispute resolution and responsible gaming review |
| Customer support communications | 2 years after case closure | Dispute resolution and service improvement |
| Marketing preference records | Until opt-out plus 1 year | Evidence of consent and opt-out compliance |
| Technical and session logs | 12 months from collection | Security monitoring and fraud detection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where deletion is not immediately technically feasible (for example, in backup systems), the data is isolated from active processing until deletion can be completed.
iccwin implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key measures include:
As a data subject, you have the following rights in relation to the personal data iccwin holds about you. To exercise any of these rights, please contact iccwin support using the details in Section 15. iccwin will respond to all verified data rights requests within 30 calendar days.
The iccwin Platform uses cookies and similar tracking technologies to deliver, maintain, and improve the Platform experience. A cookie is a small text file stored on your device by your web browser when you visit the Platform. iccwin uses the following categories of cookies:
You may manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies will prevent you from accessing certain features of the Platform, including account login.
The iccwin Platform is strictly intended for adults aged 18 and above. iccwin does not knowingly collect personal data from any person under the age of 18. Age verification is a mandatory step in the account registration process, and iccwin may request supporting documentation at any time to confirm that an account holder meets the minimum age requirement.
Parents and guardians who believe that a minor may have accessed or registered for an iccwin account are encouraged to contact the support team immediately at [email protected] so that the account can be investigated and, where necessary, closed.
iccwin operates primarily for players in Bangladesh and stores the majority of user data on servers located within or close to the Asia-Pacific region. In certain circumstances, personal data may be transferred to and processed by third-party service providers — including game studios such as Pragmatic Play, Evolution Gaming, and NetEnt — whose infrastructure may be located in other jurisdictions.
Where such international transfers occur, iccwin ensures that appropriate safeguards are in place to protect your personal data. These safeguards include contractual data processing agreements that impose data protection obligations at least equivalent to those applied by iccwin, and where applicable, the use of standard contractual clauses or equivalent transfer mechanisms.
By using the iccwin Platform, you acknowledge and consent to the transfer of your personal data to third-party service providers in other jurisdictions where required to deliver the services described in this Privacy Policy.
iccwin reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, business practices, or Platform features. The revised Policy will be published at iccwin.biz/privacy-policy with the updated effective date clearly indicated at the top of the page.
Where material changes are made to this Policy — particularly changes that affect how iccwin processes personal data or that alter your rights as a data subject — iccwin will notify registered account holders by sending a message to their registered Bangladesh mobile number or by displaying a notice upon their next login to the Platform.
Your continued use of the iccwin Platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should discontinue use of the Platform and request account closure.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a privacy concern, please contact the iccwin support and data team using the details below. All contact details are provided for reference only and are not clickable links.
Six core principles guide everything iccwin does with your personal information — from the moment you register to the day you close your account.
Every connection between your device and the iccwin Platform is protected by TLS encryption. Your personal data and financial transactions are secured in transit at all times using industry-standard SSL technology.
iccwin never sells, rents, or trades your personal data to third parties for their own commercial gain. Your information is shared only with partners who help deliver iccwin's services, and only under binding data protection agreements.
Account access and withdrawal requests require OTP verification sent to your registered Bangladesh mobile number. This two-step process prevents unauthorised access even if login credentials are compromised.
You have the right to access, correct, delete, and port your personal data held by iccwin. All data rights requests are acknowledged within 48 hours and resolved within 30 calendar days.
iccwin retains personal data only as long as legally required or operationally necessary. Once a retention period expires, data is securely deleted or anonymised — it is never kept indefinitely.
iccwin collects only the personal data genuinely required to deliver services, meet legal obligations, and keep the Platform secure. Data collection is always purposeful — never speculative or excessive.
Your privacy is protected every step of the way. Browse live cricket odds, discover our casino games, or check our FAQ for answers to common questions about your account and data.